Shipping & Delivery
Q: How long does shipping take?
A: Most orders are processed within 1-2 business days and typically arrive within 7-20 business days, depending on your location and the item ordered. You'll receive a tracking number by email as soon as your order ships.
Q: Do you ship internationally?
A: Yes, we ship to most countries worldwide. Shipping times and costs vary by destination and are calculated at checkout.
Q: How can I track my order?
A: Once your order ships, you'll receive a confirmation email with a tracking number and link. You can also reach out through our Contact page with your order number for an update.
Orders & Payments
Q: What payment methods do you accept?
A: We accept all major credit and debit cards, along with other secure payment options available at checkout.
Q: Can I change or cancel my order after placing it?
A: Please contact us as soon as possible if you need to change or cancel an order. We'll do our best to accommodate the request before it ships, but we can't guarantee changes once processing has begun.
Returns & Refunds
Q: What is your return policy?
A: If you're not satisfied with your purchase, contact us within 30 days of delivery. Items must be unused and in their original condition. Reach out via our Contact page to start a return.
Q: What if my item arrives damaged or defective?
A: We're sorry for the inconvenience. Contact us within 7 days of delivery with photos of the issue, and we'll arrange a replacement or refund.
Support
Q: How do I contact customer support?
A: You can reach us anytime through our Contact page, and we'll respond as quickly as possible.